14-Day Returns
On eligible items
Delivery
15–20 business days
Payment
Secure SSL checkout
Fragile Item Care
Carefully packaged
SPECIFICATIONS
DIMENSIONS & MATERIALS
For dimensions and material specifications, please refer to the product description or contact our team for further information.
SHIPPING & DELIVERY
Every order is carefully prepared before dispatch.
- Processing: Typically 5–7 business days.
- Standard shipping: Approximately 15–20 business days after dispatch.
- Tracking: Tracking details are provided once your order has been dispatched.
Delivery times are estimates and may vary depending on the destination and item ordered.
RETURNS
Returns are accepted on eligible items within 14 days of delivery.
Items must be returned in their original condition and packaging. Customers are responsible for return shipping costs.
Custom-made items, earrings and lingerie are excluded from our standard change-of-mind returns policy.
These exclusions do not affect applicable statutory rights.
CARE INSTRUCTIONS
Care requirements vary depending on the materials and finish of each piece. Please refer to the instructions supplied with your item or contact our team for guidance.
FREQUENTLY ASKED QUESTIONS
How can I contact Le Joyau?
Our team is happy to assist with product enquiries and orders. Please use the contact information provided on our website.
Can I request additional product information?
Of course. Please contact us before ordering if you need additional details about an item's dimensions, materials or finish.
What if there is an issue with my order?
Please contact our team with your order details so we can review your concern and assist with an appropriate resolution.
THE ART OF GOTHIC LIVING
Le Joyau is a Gothic home décor brand for those who have always been drawn to something a little darker. We love the drama of antique interiors, ornate details, and pieces that look as though they belong in an old castle. Our collection brings together Gothic, vintage-inspired furnishings and décor with real character, for those who appreciate a little mystery, a little grandeur, and a home that reflects their own unusual taste.